Automobile Manufacturers contact information

If you have a problem with a car purchased from a dealer, first try to work it out with them. If the problem is not resolved, call or write to the manufacturer's regional or national office. Many of these are listed in this section.

If you still cannot achieve resolution of your problem, contact one of the third-party dispute resolution programs. Be sure to contact your local or state consumer agency to see if your state offers state-run dispute resolution programs.

If you suspect you have a vehicle problem that might fall under your state's lemon law, call your local or state consumer agency to find out about your rights under the lemon law.

If you have a safety problem with your vehicle, you can report it to the Auto Safety Hotline at the National Highway Traffic Safety Administration. Also contact NHTSA to obtain recall and crash test information. You can follow the links on my website to see if there is a Recall on your vehicle.

There is also the possibility that there is a Technical Service Bulletin on your vehicle relating to your problem. Check out the link on my website called Service Bulletins.

Acura

Customer Relations Department
ACURA
1919 Torrance Boulevard
Torrance, CA 90501-2746
1 (800) 382-2238 (toll free)

Alfa-Romeo Distributors of North America, Inc.

Owner Relations Manager
Alfa-Romeo distributors of
North America, Inc.
6220 S. Orange Blossom Trail
Orlando, FL 32809

Amerian Honda Motor Company, Inc.

California
Customer Relations Department
American Honda Motor Company, Inc.
Western Zone
700 Van Ness Boulevard
Torrance, CA 90509-2260

Utah, Arizona, Colorado, New Mexico
Nebraska, Kansas, Oklahoma, Nevada,
Texas (El Paso)
Customer Relations Department
American Honda Motor Company
West Central Zone
160 South Abilene Street, Suite D
Aurora, CO 0012-5815
(303) 696-3935

Maine, Vermont, New Hampshire, New York State (excluding NY
City, its five boroughs, Long Island, Westchester
County), Connecticut (excluding Fairfield County),
Massachusetts, Rhode Island
Custiner Relations Departent
555 Old Country road
Windsor Locks, CT 06096-0465
(203) 623-3310

Tennessee, Alabama, Georgia, Florida
American Honda Motor Company, Inc.
Southeastern Zone
1500 Morrison Parkway
Alpharetta, GA 30201-2199
(404) 442-2045

Minnesota, Iowa, Missouri, Wisconsin, Illinois, Michigan
(upper Peninsula)
Customer Relations Department
American Honda Motor Company, Inc.
North Central Zone
601 Campus Drive, Suite A-9
Arlington Heights, IL 60004-1407
(708) 870-5600

West Virginia, Maryland, Virginia, North Carolina, South
Carolina, District of Columbia
Customer Relations Departent
Mid-Atlantic Zone Office
902 Wind River Lane, Suite 200
Gaithersburg, MD 20878-1974
(301) 990-2020

Ohio (Steubenville), West Virginia (Wheeling), Pennsylvania,
New Jersey, Delaware, New York (NY City, its five borroughs,
Long Island, Westchester County), Connecticut (Fairfield
County)
Customer Relations Department
Northeast Zone
115 Gaither Drive
Moorestown, NJ 08057-0337
(609) 235-5533

Michigan (except for Upper Peninsula), Indiana, Ohio,
Kentucky
Customer Relations Department
American Honda Motor Company, Inc.
Central Zone
1010 South Stanfield Road
Troy, OH 45373-8010
(513) 332-6250

Washington, Oregon, Idaho, Montana, Wyoming, North Dakota,
South Dakota, Hawaii, Alaska
Customer Relations Department
American Honda Motor Company, Inc.
Northwest Zone
12439 N.E. Airport Way
Portland, OR 97220-1086
(503) 256-0943

Texas (excluding El Paso, Arkansas (excluding Fayetville,
Bentonville, Fort Smith, Jonesboro), Oklahoma (Lawton,
Ardmore), Louisiana, Mississippi
Customer Relations Department
South Central Zone
4529 Royal Lane
Irving, TX 75063-2583
(214) 929-5481

Corporate Office:
American Honda Motor Company, Inc.
Consumer Affairs Department
1919 Torrance Boulevard
Torrance, CA 90501-2746
(310) 783-2000

American Isuzu Motors, Inc.

California
Regional Customer Relations Manager
American Isuzu Motors, Inc.
One Autry Street
Irvine, CA 92718-2785
(714) 770-2626

Alabama, Florida, Georgia, Mississippi, North Carolina, South
Carolina
Regional Customer Relations Manager
American Isuzu Motors, Inc.
Southeastern Region
205 Hembree Park Drive
P.O. Box 6250
Roswell, GA 30076

Illinois, Indiana, Iowa, Michigan, Minnesota,Missouri (except
Kansas City Metro Area), North Dakota, Ohio, Wisconsin
Regional customer Relations Manager
American Isuzu Motors, Inc.
Central Region
695 Tollgate Road
Elgin, IL 60123
(708) 931-8050

Connecticut, Maine, Mssachusetts, New Hampshire, New Jersey
(north of Toms River), New York, Rhode Island, Vermont
Regional Customer Relations Manager
American Isuzu Motors, Inc.
Northeast Region
3 Stewart Court
P.O. Box 3015
Denville, NJ 07834
(201) 328-3000

Arizona, Arkansas, Kansas (Kansas City Metro Area),
Louisiana, Nevada (southern), New Mexico, Oklahoma, Texas
Regional Customer Relations Manager
American Isuzu Motors, Inc.
Southwest Region
1150 Isuzu Parkway
Grand Prairie, Tx 75050
(214) 647-2911

Alaska, Hawaii, idaho, Montana, Nevada (northern), Oregon,
Utah, Washington, Wyoming, Colorado, Nebraska, South Dakota
Regional Customer Relations Manager
American Isuzu Motors, Inc.
Northwest Region
8727 148th Avenue, N.E.
Redmond, WA 98052
(206) 881-0203

New Jersey (south of Toms River), Pennsylvania, Maryland,
Delaware, Kentucky, Tennessee, Virginia, West Virginia
Regional Customer Relations Manager
American Isuzu Motors, Inc.
1 Isuzu Way
Glen Burnie, MD 21061
(410) 761-2121

Headquarters:
American Isuzu Motors, Inc.
Customer Relations Department
2300 Pellisier Place
P.O. Box 995
Whittier, CA 90608
(310) 699-0500
1 (800) 255-6727 (toll free)

American Motors Corporation
see Jeep/Eagle Division of
Chrysler Motors Corporation

American Suzuki Motor
Corporation

American Suzuki Motor Company
3251 E. Imperial Highway
Brea, CA 92621-6722
Attn: Customer Relations Department
(714) 996-7040, ext. 380 (motorcycles)
1 (800) 934-0934

Audi of America, Inc.

Customer Relations--3E03
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
General assistance and
customer relations
1 (800) 822-2834 (toll free)
Replacement and repurchase
assistance
1 (800) 955-5100 (toll free)

BMW of North America, Inc.

Corporate Office:
National Customer Relations Manager
BMW of North America, Inc.
P.O. Box 1227
Westwood, NJ 07675-1227
1 (800) 831-1117 (toll free)

Chrysler Corporation

Phoenix Zone Office
Customer Relations Manager
Chrysler Corporation
11811 N. Tatum Boulevard, Suite 4025
Phoenix, AZ 85028-1627
(602) 494-6820

Los Angeles Zone Office
Customer Relations Manager
Chrysler Corporation
7700 Irvine Center Drive
P.O. Box 57030
Irvin, CA 92619-7030
(714) 450-5106

San Francisco Zone Office
Customer Relations Manager
Chrysler Corporation
6150 Stoneridge Mall Road
P.O. Box 5009
Pleasanton, CA 94566-0509
(510) 460-1750

Denver Zone Office
Customer Relations Manager
Chrysler Corporation
12225 East 39th Avenue
Denver, CO 80239
(303) 373-8808

Orlando Zone Office
Customer Relations Manager
Chrysler Corporation
8000 South Orange Blossom Trail
Orlando, FL 32809
(407) 352-7430

Atlanta Zone Office
Customer Relations Manager
Chrysler Corporation
3350 Cumberland Circle, Ste. 800
Atlanta, GA 30339
(404) 644-6888

Chicago Zone Office
Customer Relations Manager
Chrysler Corporation
650 Warrenville Road, Suite 502
Lisle, IL 60532
(708) 515-2320

Kansas City Zone Office
Customer Relations manager
Chrysler Corporation
7500 College Boulevard
Suite 1050 (zip 62210)
P.O. Box 25668
Overland Park, KS 66225-5668
(913) 469-3000

New Orleans Zone Office
Customer Relations Manager
Chrysler Corporation
One Galleria Boulevard
Metairie, LA 70001-2082
(504) 832-4800

Washington, DC Zone Office
Customer Relations Manager
Chrysler Corporation
P.O. Box 1900
Bowie, MD 20717
(301) 464-4000

Boston Zone Office
Customer Relations Manager
Chrysler Corporation
550 Forbes Boulevard
Mansfield, MA 02048-2038
(508) 261-2190

Detroit Zone Office
Customer Relations Manager
Chrysler Corporation
1450 W. Long Lake
Suite 240 (zip 48098)
P.O. Box 3000
Troy, MI 48097-3000
(810) 952-1000

Minneapolis Zone Office
Customer Relations Manager
Chrysler Corporation
13005 Highway 55 (zip 55441)
P.O. Box 1231
Minneapolis, MN 55440
(612) 553-2560

St. Louis Zone Office
Customer Relations Manager
Chrysler Corporation
5790 Campus Parkway
P.O. Box 278
Hazelwood, MO 63042
(314) 895-0793

Syracuse Zone Office
Customer Relations Manager
Chrysler Corporation
5788 Widewaters Parkway
Dewitt, NY 13214-1896
(315) 445-6954

New York Zone Office
Customer Relations Manager
Chrysler Corporation
500 Route 303
Tappan, NY 10983-1592
(914) 578-2221

Charlotte Zone Office
Customer Relations Manager
Chrysler Corporation
4944 Parkway Plaza Boulevard
Suite 470
Charlotte, NC 28217
(704) 357-7052

Cincinnati Zone Office
Customer Relations Manager
Chrysler Corporation
11300 Cornell Park Drive
Suite 410
Cincinnati, OH 45242
(513) 530-1550

Portland Zone Office
Customer Relations Manager
Chrysler Corporation
10030 S.W. Allen Boulevard (zip 47005)
P.O. Box 744
Beaverton, OR 97075
(503) 526-5500

Philadelphia Zone Office
Customer Relations Manager
Chrysler Corporation
Valley Brook Corporate Center
101 Lindenwood Drive, Suite 320
P.O. Box 325
Malvern, PA 19355-0725
(610) 251-2950

Pittsburgh Zone Office
Customer Relations Manager
Chrysler Corporation
Penn Center West 3, Suite 420
Pittsburgh, PA 15276-0198
(412) 788-7052

Memphis Zone Office
Customer Relations Manager
Chrysler Corporation
4175 Chrysler Drive (zip 38118)
P.O. Box 18008
Memphis, TN 38181-0008
(901) 797-3821

Dallas Zone Office
Customer Relations Manager
Chrysler Corporation
2205 Belt Line Road (zip 75006)
P.O. Box 110162
Carrollton, TX 76011-0162
(214) 418-4600

Houston Zone Office
Customer Relations Manager
Chrysler Corporation
363 North Sam Houston Parkway East
Suite 590
Houston, TX 77060-2405
(713) 591-3402

Milwaukee Zone Office
Customer Relations Manager
Chrysler Corporation
20935 Swenson Drive
Suite 455
P.O. Box 1634
Waukesha, WI 53187-1634
(414) 798-3700

Corporate Office:
Chrysler Customer Center
Chrysler Corporation
P.O. Box 302
Center Line, MI 48015-9302
1 (800) 992-1997 (toll free)

Ferrari North America, Inc.

Corporate Office:
Mr. Jeffrey Wilson
Director of Service and Parts
Ferrari North America, Inc.
250 Sylvan Avenue
Englewood Cliffs, NJ 07632
(201) 816-2650

Ford Motor Company

Customer Relations Manager
Ford Motor Company
300 Renaissance Center
P.O. Box 43360
Detroit, MI 48243
1 (800) 392-3673 (toll free--all makes)
1 (800) 521-4140 (toll free--Lincoln and
Merkur only)
1 (800) 241-3673 (toll free--towing and
dealer location service)
1 (800) 232-5932 (toll free TDD)

General Motors
Customer Assistance Center
Chevrolet/Geo Motor Division
General Motors Corporation
P.O. Box 7047
Troy, MI 48007-7047
1 (800) 222-1020 (toll free)
1 (800) TDD-CHEV (toll free TDD)
1 (800) 243-8872 (toll free roadside
assistance)

Customer Assistance Center
Ponitac Division
General Motors Corporation
One Pontiac Plaza
Pontiac, MI 48340-2952
1 (800) 762-2737 (toll free)
1 (800) TDD-PONT (toll free TDD)

Customer Assistance Network
Oldsmobile Division
General Motors Corporation
P.O. Box 30095
Lansing, MI 48909
1 (800) 442-6537 (toll free)
1 (800) TDD-OLDS (toll free TDD)

Customer Assistance Center
Buick Motor Division
General Motors Corporation
902 East Hamilton Avenue
Flint, MI 48550
1 (800) 521-7300 (toll free)
1 (800) TD-BUICK (toll free)

Consumer Relations Center
Cadillac Motor Car Division
General Motors Corporation
30009 Van Dyke
P.O. Box 9025
Warren, MI 48090-9025
1 (800) 458-8006 (toll free)
1 (800) TDD-CMCC (toll free)

Consumer Relations Department
GMC Truck Division
General Motors Corporation
16 Judson Street
Pontiac, MI 48342-2230
1 (800) 462-8782 (toll free)
1 (800) GMC-TKTD (toll free TDD)

Saturn Assistance Center
Saturn Corporation
General Motors Corporation
100 Saturn Parkway
Spring Hill, TN 37174
1 (800) 553-6000 (toll free)
1 (800) TDD-6000 (toll free TDD)

Honda
see American Honda Motor
Company, Inc.

Hyundai Motor America

Consumer Affairs
Hyundai Motor America
10550 Talbert Avenue
P.O. Box 20850
Fountain Valley, CA 92728-0850
1 (800) 633-5151

Isuzu
see American Isuzu Motors, Inc.

Jaguar Cars Inc.

U.S. National Headquarters:
Customer Relations Department
Jaguar Cars Inc.
555 MacArthur Boulevard
Mahwah, NJ 07430-2327
(201) 818-8500

Jeep/Eagle Division of
Chrysler Motors Corporation
see Chrysler Zone and
National Offices

Mazda Motor of America, Inc.

Corporate Headquarters:
Customer Relations Manater
Mazda Motor of America, Inc.
P.O. Box 19734
Irvine, CA 92713-9734
1 (800) 222-5500 (toll free)

Mercedes Benz of
North America, Inc.

Customer Assistance Center
1 Glenview Road
Montvale, NJ 07645
1 (800) 222-0100 (toll free)

Mitsubishi Motor Sales
of America, Inc.

Corporate Office:
National Consumer Relations Manager
Mitsubishi Motor Sales
of America, Inc.
6400 West Katella Avenue
Cypress, Ca 90630-5208
1 (800) 222-0037 (toll free)

Nissan Motor Corporation
in USA

Nissan Motor Corportion in USA
P.O. Box 191
Gardena, CA 90248-0191
1 (800) 647-7261 (toll free--all consumer
inquiries)

Peugeot Motors
of America, Inc.

Mr. William J. Atanasio
National Customer Relations Manager
Peugeot Motors of America, Inc.
P.O. Box 607
One Peugeot Plaza
Lyndhurst, NJ 07071-3498
(201) 935-8400
1 (800) 345-5549 (toll free)

Porsche Cars
North America, Inc.

Manager, Owner Relations
Porsche Cars North America, Inc.
100 West Liberty Street
P.O. Box 30911
Reno, NV 89520-3911
1 (800) 545-8039 (toll free)

Saab Cars USA, Inc.

Customer Assistance Center
Saab Cars USA, Inc.
4405-A Saab Drive
P.O. Box 9000
Norcross, GA 30091
1 (800) 955-9007 (toll free)

Subaru of America, Inc.

National Customer Service Center
Subaru of America, Inc.
Subaru Plaza
P.O. Box 6000
Cherry Hill, NJ 08034-6000
1 (800) SUBARU3 (toll free)
1 (800) 782-2783 (toll free)

Hawaii
Schuman Carriage Company
1234 S. Beretania Street
P.O. Box 2420
Honolulu, HI 96804
(808) 553-6211

Suzuki
see American Suzuki
Motor Corporation

Toyota Motor Sales, Inc.

Customer Assistance Center
Toyota Motor Sales USA, Inc.
Department A102
19001 South Western Avenue
Torrance, CA 90509-2991
1 (800) 331-4331 (toll free)
1 (800) 443-4999 (TDD)
(310) 618-7814 (fax

Volkswagen United States, Inc.

Customer Relations--2F02
Volkswagen United States, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
General assistance and customer relations
1 (800) 822-8987 (toll free)

Volvo Cars of North America

Corporate Office:
Customer Service
Volvo Cars of North America
P.O. Box 914
Rockleigh, NJ 07647-0914
(201) 767-4737
1 (800) 458-1552 (toll free)